> For the complete documentation index, see [llms.txt](https://docs.thirdwp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thirdwp.com/nederlands/algemeen/hulp-op-afstand.md).

# Hulp op afstand

Bij Thirdwp kun je hulp op afstand krijgen. Bijvoorbeeld, als je hulp nodig hebt bij het instellen van je e-mail op je computer.

Om ons toegang te geven tot je computer, kun je AnyDesk gebruiken. Je kunt dit programma installeren via de website van [AnyDesk](https://anydesk.com/nl).

### Installeer AnyDesk

1. Ga naar de AnyDesk-pagina met je browser. 
2. Klik op de knop "Nu downloaden." 
3. Meestal weet AnyDesk welke versie geschikt is voor je computer. Zo niet, dan heb je de optie om de juiste te selecteren. 
4. Wanneer je AnyDesk opent, zie je een code bovenaan het scherm. Stuur deze code per e-mail naar <support@thirdwp.com>. We kunnen dan op afstand je computer beheren om bijvoorbeeld je e-mail in te stellen.

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